Solid Technology Solutions Launches Integrated Communication Channels Service with CRM to Enhance Business Efficiency

Solid Technology Solutions Launches Integrated Communication Channels Service with CRM to Enhance Business Efficiency

Solid Technology Solutions has introduced a novel feature within its Solid CRM system, enabling the showcasing of the company’s projects as 3D models on its website, providing customized solutions tailored to individual customer requirements, Invest-Gate reports.

Ahmed Adel Hassan, CEO of Solid Technology Solutions, articulated that the 3D project display system empowers customers to visualize the project, scrutinize plans, models, designs, and images that vividly depict the project and its units. This functionality enhances customers’ comprehension of unit features, aids in selecting desired units, and facilitates pinpointing their exact locations within the project. Moreover, it distinguishes between sold and available units using different colors, simplifying the decision-making process for customers.

Hassan emphasized the company’s dedication to continually innovating distinctive services for real estate development enterprises, with a focus on enriching and managing client relationships through the integration of cutting-edge technology into sales procedures. Given the real estate market’s robust potential and ongoing demand for innovation, this strategic approach is imperative.

Furthermore, he highlighted the rollout of a new service that integrates communication channels with the CRM system to enhance operational efficiency and streamline workflows. This innovative solution involves deploying a dedicated device at real estate firms, linking communication channels for sales consultants via a mobile application. The application facilitates detailed information exchange between sales consultants and managers, fostering seamless collaboration.

Additionally, he underscored the company’s introduction of another service that integrates communication channels with the CRM system to enhance organizational efficiency and optimize operations. This is achieved by installing a specialized device at real estate development companies and allocating communication channels for the company’s sales consultants through a mobile application. The application enables comprehensive information sharing between sales consultants and sales managers.

Mohamed El-Naggar, Chairperson of Solid Technology Solutions, highlighted that the Solid CRM program was designed to serve as a premier real estate management system, ensuring organization and continual enhancement while remaining adaptable to market dynamics for both development and marketing firms. It streamlines workflow tracking, offers detailed insights, and enables the assessment of departmental and individual performance within the system.

He accentuated that Solid CRM stands out for its speed, precise reporting, and robust data security, noting that the program is accessible on both iOS and Android platforms.

Mohamed Hossam, Sales Manager at the company, remarked that this service facilitates communication between sales representatives and their management. It enables sales representatives to make calls and communicate with clients globally through a SIM card located at the company’s headquarters, linked to the sales agent without requiring them to carry it in their mobile phones. This aids sales departments in achieving optimal sales outcomes and allows management to easily monitor sales reports, assisting the sales department in effectively prioritizing clients.

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